INTRODUCING SANADDESKThe connected enterprise

One workspace.Every service. Every team.

Bring your people, services and internal operations together. From the first request to the final resolution, keep work moving with clarity.

Built for growing companiesFlexible. Scalable. Connected.
One secure platformYour data, your control.
Work that flowsLess effort. More clarity.
Connected servicesOne shared operating model
Clear ownershipEvery action has an accountable owner
Company boundariesAccess scoped to the right people
01CONNECTED MODULES

Different teams. One operating rhythm.

Purpose-built workflows for the teams that keep your company moving. Connected through one platform.

Pilot module

Less chasing. More resolving.

Give every email issue, hardware request and access need a clear owner, priority and path to resolution.

TicketingAssignmentStatus trackingResolution
Explore IT Service Management

Target dates and resolution timing are available. Automated SLA policy reporting is planned.

IT workspace4 active requests
IT-1048 · NETWORK SUPPORT

Connect the team. Restore the flow.

Assigned to Rana N.In progress
Target resolutionToday, 14:00
Diagnostics completedConnection restored. Awaiting confirmation.
12:42
Every update. In one continuous record.

Illustrative product experience · sample data

02SERVICE CATALOG

One front door. Every service in reach.

Turn “who should I ask?” into a clear next step. Define services by department, with the right owner and approval policy behind each one.

Discover the service catalog
Every service follows its own rules.Direct support or configured approvals.
Service catalogSERVICE EXAMPLES
SELECT A SERVICE

Email support → IT team → Resolution

Examples show how a catalog can be organized. HR and department-specific extensions remain planned.

03WORKFLOW & APPROVAL ENGINE

The next step. Already connected.

Some requests need a decision. Others need action, now. See how the route changes with the service.

DIRECT SUPPORT · NO MANAGERIAL APPROVALINTERACTIVE EXAMPLE
  1. EmployeeRequest sent01
  2. IT departmentDirect route02
  3. Assigned agentWork in progress03
  4. ResolutionDocument the action04
  5. EmployeeNotify & close05
Ready. Follow a request from the employee to closure.
Approvals belong to a service, not every request.See how workflows work
04MULTI-COMPANY BY DESIGN

One platform. Multiple companies. Fully isolated.

Each company has its own workspace, data boundary and access rules. Branches and roles add precision within that boundary.

Explore the security model
ACCESS =Company+Role+Branch+Module
SANADDESKPlatform

Company A

Private workspaceData · People · Roles

Company B

Private workspaceData · People · Roles

Company C

Private workspaceData · People · Roles

Architecture illustration. Authorized platform oversight is explicit and recorded.

Your company. Your operating structure.

EmployeesBranchesRoles & permissionsService catalogApproval pathsTeams & departments¹

Company administrators manage employee and branch access. Specialized department/team administration is planned¹. Audit evidence requires separate authorization.

05OPERATIONAL CLARITY

See the work. Find the friction.

A view designed to answer the useful questions: what is moving, what is waiting, and where does the team need support?

SANADDESK / OPERATIONS

The week in focus

ANALYTICS CONCEPT · SAMPLE DATA05–11 OCT
Open requests288 waiting for approval
Resolved requests114Of 142 in this example
Avg. resolution3.2hResolved requests only
Within target92%105 of 114 resolved

Where the requests are

142 TOTAL
IT
76
HR
34
Operations
22
Contracts
10

Where to focus next

6 overdue tasks4 in IT · review ownership and targets
8 requests awaiting approvalFinance holds 5 · the largest queue

Next action: clear the approval queue before adding work to the team.

An illustrative reporting direction. Cross-module analytics and automated SLA reporting are planned, not live pilot features.
06A LITTLE MORE CLARITY

Good questions. Clear answers.

Is every service approval-based?+

No. Incidents such as email and network problems go directly to support. Services can instead use one or two configured approval stages before assignment and fulfillment.

What is available in the limited pilot?+

The pilot includes requests, the service catalog, approvals, company administration, finding-to-closure internal audit, assets and contracts/subscriptions. Availability follows enabled company modules and acceptance. Dedicated HR, government-license workflows, full audit planning and advanced analytics remain planned.

How do employees sign in?+

Use the workspace link provided by your company administrator and your company employee number. Sign-in happens on app.sanaddesk.com, separate from this marketing website.

Does the pilot mean development is complete?+

No. Readiness comes first. New modules are developed and tested separately, then released with data-preserving migrations and an appropriate rollback plan. The user guide follows the accepted release.

∞ONE CONNECTED ENTERPRISE

Great work starts with connection.

Bring clarity to every request. And momentum to every team.